Refund policy

Refunds

Please note that all sales are final ; we do not offer refunds or exchanges on any purchased items. This policy encompasses all products purchased through our platform.

THE ONLY EXCEPTION FOR REFUNDS IS FOR CANCELLED ORDERS ON OUR END.

We encourage you to carefully review all product descriptions, dimensions, and customer reviews prior to making your purchase to ensure that you are completely satisfied with your selection.

Damages and Issues

This company disclaims any responsibility for damages or issues arising from the use of its products, services, or information provided, and users are encouraged to exercise caution and discretion.

You can always contact us for any other questions at zeynadcollection@gmail.com

non-returnable items

All types of items cannot be returned, like articles of clothing/dress, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exceptions

If you receive an order with a significant problem,contact our email with photo details and we’ll continue from there. Note falsely reporting a received order can lead to serious consequences.

Exchanges

Please note that all sales are final; we do not offer exchanges on any purchased items.

Country/region

Refund policy